Please provide as much details as possible on the following points in order to have smoother, more successful and quick troubleshooting process.
Thank you
Issue: Hardware/Software
Setup: The configuration of your RAK7243 - Antennas, number of channels, LTE, etc.
Server: Built-in, TTN, ChirpStack, Other (point out)
Details: A short explanation on what happened, or did not happen and what would you like to accomplish.
