Black spot miner

Hello community, I currently have a black spot fresh out of the box I’ve never been able to get it to connect I always have a red light on never blue or green complete newbie here if somebody could take a few minutes to give me some instructions on how to fix and or update my miner it would be deeply appreciated, I’m sure this has been discussed somewhere but I’ve been having a hard time parsing through all the information. Thank you I truly appreciate any help.