Can not install extension from the gallery

I purchased 4 RAK7289CV2 gates. On one of them, I cannot install any extension from the gallery - When I try to install any extension, an error appears: ‘Error: there are invalid fields’. The other 3 are fine.
I tried to reset it to factory default settings, updated to version WisGateOS 2.2.5, but without success. Please help with some advice.

Tank you