Cannot access to WEB management platform

Hi all,

I didn’t find any gateway SSID on my laptop. Based on the user manual the gateway SSID such as “RAK7240_D3BD” will appear when the gateway is powered. Then, connecting to the SSID using your PC and automatically get the IP address. What is my problem? do I miss anything?

Yes, he will appear a wifi ssid, can you share its connection picture? What did you do?
image

This is picture of wifi connection.

Do you do other things to the gateway, or do you use other devices such as mobile phones to search for wifi?