Can't onboard brand new Rak Hotspot v2

Brand new Helium hotspot v2.

On to the hotspotty app, can discover the hotspot via bluetooth, but when I “select on the hotspot to contiune” botton, it just spins the wheel in the app and nothing.

Do these things actually work?

How do I make it go? have rebooted my phone, bluetooth on my phone works great on everything else, have rebooted the miner.

If I use the Helium wallet app, I can configure wifi, but when I go to onboard it i get “no manufacturer found for this hotspot” error

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