Help with RAK hotspot miner

I am new here and have had a miner for a couple years but really not sure how to best maximize it. We also moved to a new house and now I can’t get the miner back online.
It is a helium miner that also mines IOT now.
I am very interested in growing my knowledge here to understand better.

Any tips would be great and extremely helpful thank you! Pat

contact our support through [email protected]

Thank you I just sent an email.

It bounced back saying the address doesn’t exist

try [email protected]