Hotspot Miner Is Waiting to start

New Miner Installation.

Have attempted installation several times now. Tried wireless, and wired installs. Software find the new miner, and able to go completely through all the setup steps, up to the point of registering the unit.
The get message “Hotspot Miner is waiting to Start” every time.
Is rather disappointing that a brand new unit fails the registration stage.

RAK Hotspot Quick Start Guide | RAKwireless Documentation Center” implies that there is a 32G card, but did not see in the box, unless it’s already installed in the unit, but there are no external slots to install or, or even check to see if it’s already installed.

There is an older ticket, already closed, referring to re-flashing something, but I have no clue how to do it, or even why this would need done on a completely new unit.

the pic @ RAK Hotspot Quick Start Guide | RAKwireless Documentation Center shows what looks to be a slot just below where the antenna cable connector is, but on mine this surface is completely smooth, and only the antenna connection visible.

Instructions are less that idea for people doing a new install… not really step-by-step