Hotspot not found on onboarding server?

Hotspot not found on onboarding server ?
Did anyone get any resolve from this issue, I have logged out and back in on Helium app, rebooted my router, and miner. My MNTD gold miner is new, and I am trying to get it activated with no joy, I can see it on a third party diagnostic tool app, but just not able to pass the Hotspot not found on onboarding server msg via Helium app, any suggestions would be appreciated