Hotspot Onboarding Error

Helium Hotspots
1

Trying to onboard a Rak7248. It’s never been onboarded before. I get the following message.

image
image1320×2203 115 KB

create hotspot 1121D71Kd6G9CHZQ4LS83Y3SaJpm7qJNCStEDnLiQbcsx1eY8gw5
txn -
CrMBCiEBZ9ernmJ7VguJnRLeOm2N1xFS3OmQYRu3VQcXYeofWpMSIQCEK4C4DMEmZtqtKpxms2H3eef9JhV4jK73b1l040lE/CJGMEQCIFNgu7948wxPdZmBdziQI+QZFxk/B1IlxlyhYqwmKFe8AiAqsK4tTj1ljLdovb4XWCmnNoQnJvztItApcoJL1bK0kiohAVpv0n7EqEOUP7znTv+Wl1vtvZRj+CkEZ4zhMXVE1IRxOAE=

create hotspot failed - Error: Failed to generate createHotspot txn(s)

2

Please send an email to [email protected]. We can’t handle onboarding errors here in the forum.