Set up 2 new miners 3 weeks ago, both are stuck at 0% sync to the blockchain. I’ve opened the necessary ports and set static IPs, restarted multiple times, messaged support twice and gotten no response. So next it seemed like the firmware wasn’t up to date, so I removed the SD cards (and lost one, so I bought a blank one since I figured I’d be downloading new firmware anyways) and now that I’m trying to get the right firmware my head is going in circles going from one outdated/incomplete set of steps to another to a post from a month ago saying it’s all in my head and the miner will just update itself. Please Help.
Hotspot: genuine-blood-cod
Hotspot Maker: CalChip
Connect Address: 11J8z7sJSYLSShUtojJ3V14jnSAcxWd9Rogaxkjc6bHgsYHbYCz
Connected to Blockchain: yes
Dialable: yes Height: 1 Last Challenge: never
Firmware: 2021.03.09.0
App Version: 4.2.1
Wi-Fi MAC: 60:81:F9:E6:D9:76 Eth
MAC: 60:81:F9:E6:D9:75
IP Address: 192.168.1.85
Disk status:
Report Generated: 2022-09-28 10:24 AM Device Info: EVR | android 28