Offline and not syncing

Just got my RAK miner and it was syncing for 2 days then went to “needs attention” and it’s offline and not syncing.
Can someone help me with this?

Hi @Rico2086

I would recommend seeking help here:

Regards
Vladislav

I don’t like discord. Can you not help me here?

@Rico2086 ,

There is a good reason we do this in Discord it is more efficient, real time and also the whole support team is there.
I strongly suggest you get familiar with it, this is our main Helium support metho.

Regards
Vladislav