Onboarding Failure

This keeps happening and I need some help. I’ve reached out and emailed multiple times. It’s been 2 weeks of radio silence. Anyone able to help?

S/N: 91810046040625003

Hi!

Can you please try to onboard using the Helium Wallet HNT APP and let US know the result?

Also, for further assistente please share the QR Code that you can find on your hotspot, só we can investigate further.

Thanks you

Herculano
Technical Support | RAKwireless

1 Like

Same error