Problem with TTN webhook api key containing characters not allowed

RUI
1

Please include the following information, in order for us to help you as effectively as possible.

  • What product do you wish to discuss? RAK4631, RAK3372, RAK11200, RAK11310, RAK11722?
    RAK4630
  • What firmware are you using? (RUI3 or Arduino BSP or other IDE (e.g. STM32CubeIDE)?
    RUI
  • What firmware version? Can it be obtained with AT+VER=?
    3.5.1_RAK4631
  • Computer OS? (MacOS, Linux, Windows)
    MacOS
  • What Computer OS version?
    Sonoma 14.5
  • How often does the problem happen?
    First time
  • How can we replicate the problem?
    Parameters → Lorawan Keys , ID, EUI → Application Key → Apply an App Key with dots
    I’d created the webhook api key in TTN, the key includes dots between the numbers and characters, api key is too long.
  • Provide source code if custom firmware is used or link to example if RAKwireless example code is used.
2

Welcome to the forum @teciot

You cannot use dots in any of the LoRaWAN credentials, they are pure numeric.

API key for webhook has nothing to do with the AppKey.

  • AppKey is for LoRaWAN join request of a device.
  • API key is for communication from TTN to a web server.
1 Like
3

Thank you thank you so much for the clarification, during my set up process I lost the DevEUI and AppKey and I confused it with the API key generated to connect the webhook. After reading and re-doing all steps I was able to successfully connect my field tester, now it’s time to fully understand the metrics obtained with this device.

4

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