RAK 19006 wireless charger issues

I have installed a 19006 wireless charger on my RAK 4631 setup.
I carefully followed the installation instructions and an using it with a charger that works fine with my iPhone.
I expected the charging LED to come on, but it didn’t.
Also the battery voltage is dropping rather than rising.
What am I missing?

Welcome to RAK forum!

Hi. Have you tried flipping the charging coil 180 degrees just like in this picture?

Hi Christian,
Thanks for the reply - it works, but I can’t imagine why.
There’s nothing in the documentation to indicate that the coil shoild be mounted this way.
I had hoped to fix it to the inside of the bottom of the box that contains the Wisblock, but clearly that’s not going to work.