Hello, I just received my RAK Hotspot V2, and I have some trouble with the setup. Could somebody help?
Welcome to RAK forum @DaweUrbi ,
For on boarding issues, please send the details on [email protected]. Please include the serial number/QR of your device.
Hello, thanks for your message. I sent you an email with the requested information.
Did they help? I sent an email weeks ago and they never reply. I cannot onboard both black spot I bought from their store. Erros says: no manufacturer found for this hotspot
Why are you keep telling customers to send email? I’ve sent 3 already weeks ago and never got an answer from you guys.
Unforunlteay not yet. They just sent me e-mail that they contacted support and let me know soon as they got answer but its been already couple of days.
Hello, I still have an issue with my Hotspot and asserting location. I wrote a few emails [email protected] and [email protected] but without any response so far. I would appreciate it if somebody could contact me back and help me.