Rak v2 arrived - not onboarded

I joined the discord and submitted a ticket. No reply. Questions in the general chat and delivery issues go unresponded to.

Please add my units to the onboarding server. I waited a long time to receive them and am dismayed that I have two paper weights after so long.

QR for the first (sn… 918100G52020103493)
0000011037527604,e4:5f:01:64:af:b6,e4:5f:01:64:af:b7
QR for the second (sn… 918100G52020104282)
0000011037526108,e4:5f:01:65:13:c8,e4:5f:01:65:13:ca

one of my miners took 19 days before it was onboarded. That was my first and last one with emrit.