RAK2171 WisNode Trackit Pairing Issue

Issue: I am unable to register a new RAK2171 Tracking Devices with the WisNode Trackit App, in LoRaWAN mode. I am using a RAK7289CV2 LoRaWAN Gateway. Previously it works fine but now it suddenly pops up the error regarding my WisGate OS.

Setup:IoS App; RAK2171; RAK 7289CV2 Indoor LoRa Gateway

Server: Network Server built in to gateway. It also doesnt work on Basic Station now.

Details: I receive an error message in the Trackit app “Gateway version needs WinGateOS_1.3.1_RAK or above. Enter the correct user name or password”. My current WisGate OS is 2.2.0 Rak.

I am using root, root as Gateway Sign In. The LoRaWAN gateway is working fine and is running the Network Server locally. I can login to the interface with those credentials.

The mobile phone is connected to the WiFi SSID established by the gateway.

What’s this issue here? The version is correct and the credentials are correct.