So something must not have been clear in my posted question the device has been outside for over a month through multiple massive windstorms and it is currently sitting back inside my house in front of a fan. If I hit the fetch data button it records wind that’s approximately accurate however in the entire time it was outside it never reported anything but zero once so there’s definitely something wrong. I positioned a second wind sensor next to it to see what was happening and that wind sensor reported multiple very large scale, wind events in that same period and is consistently reporting wind. So there have been multiple instances where it should’ve been reporting something but instead of constantly report zero. More than multiple dozens and dozens.
For instance, right now if I hit fetch data, it tells me that the wind is about 3 m/s. It has not reported anything but zero for the last 36 hours, even though it’s been in front of a fan on my workbench.
So for instance in the last day hours the wind has been reported as zero, unless I go into WisToolBox and hit fetch data, then I get one reading of the wind being non zero on LoRaWAN. That value is 1.63…I get 1.63 sent out, but since it is sitting in front of a fan, it is not zero…yet for most of the day I got zeros.
So something is wrong…it just never reports wind unless I hit fetch data. But I know the sensor is working because it gets a reading when I hit fetch. And since it is sending 0 I know it is doing a periodic send correctly, but there appears to be a software or config defect which is preventing a true value from being sent.
So this has been failed in well over a 2 moths. I have not been able to get an answer from anyone at RAK. I’ll be working to get my money back and return it. It is a rare miss for RAK. But here is the most disappointing thing: I have my own RIKA sensors, I connected one via an isolated rs485 adapter and got it working on LoRaWAN in about half a day. I have spent way more time trying to get the expensive RAK unit to work. I got the downlinks to work on mine too…something the RAK device does not do.
I am not sure what to think, months of trying to get this work multiple (over 15) unanswered emails to support, this thread…RAK you normally do better
I’d still like to get this sensor hub to work if someone is willing to work on the defect, find the hardware issue, or tell me how my settings are wrong, but the issue is that it also has some really strong short comings: mostly the NFC and all settings mean I have to climb up on a roof and stand there with a phone in my hand vs. downlinks.
Here is the only difference I have been able to find in the two devices. The one that is failing is reporting a voltage in the hub despite it having no batteries in it and on a 12v supply that comes with the hub. The second one reporting .01 (which is really 0, let’s be honest) is working fine.
Every other setting is the same…so my guess is there is a hardware malfunction.