Unfortunately as soon as I unplug WisBlock from USB USB Serial Device driver (COM7) disappears only to appear again when I plug in the board and click the microswitch twice. I figured that I have deleted the driver when the board was plugged in, then pulled out, plugged back, nothing changed, again when I clicked microswitch twice the same USB USB Serial Device driver (COM7) appeared. So I tried to manually update it, but I have no idea to what I should update it. I have googled extensively what *.inf file to use here, but could not find anything that could make it work.
This might also be interesting, thank you in advance for checking it out:
Longer explanation:
So we have tried at a friend’s Win 10, error symptoms were the same.
Then we tried in his Macbook, error symptoms again the same.
Then he had the idea to upgrade bootloader, somehow from Latest folder he picked the 30th NOV 2021 version by accident I think, which I thought was wrong not to use the newest version. Then after trying again to unplug - plug in we realized recognition by Windows 10 worked perfectly producing the recognition sound.
I also have to mention the boards have arrived already installed with the 1st Dec 2021 bootloader and initially they were working, just after some time I had the issue of not being recognized in Win 10.
If it is not too much, I want to ask you for another test.
Now that your Win 10 has recognized the WisBlock, if you flash the Dec 2021 bootloader again, does it still recognize the WisBlock? I want to push your problem to the R&D team to have a look into it. The latest bootloader from December works fine for me, but if there are problems, we should fix them.
Also I would greatly appreciate a documentation for Wisblock Upgrade Tool version 1.0.1 https://github.com/RAKWireless/WisBlock/tree/58ed5e530658a4be522dffad0bb960a781cee7ec/bootloader/RAK4630/Latest/WisCore_RAK4631_Upgrade where the “bat” file has option to “ugprade app”, which I could not find any mentioning anywhere what is its effect and what app is meant. To me it does not speak for itself. I guess it is probably not mobile app… If it exists somewhere and I have missed it, then sorry. I make these remarks in good faith that the maker community and RAK is profiting from them.
Your problems are really strange, I have 10 RAK4631 here with the new bootloader and they all work fine on my Win 10 laptop. Same for other members of the support team.
I will check back with the R&D teams.
For Google, there is nothing we can do.
For the upgrade batch file, that should actually not be there at all. It is what is used by our R&D guys and has some local links in it. I will remove that part.
