RAK7243 connection to cloud issues

Dear Sir,

I have talked to TTN, they claim is RAK issues. Actually, are you able to test over your side whether is it TTN issues or my setting issues.

I also notice that my GPS is disable.

could this be a problem and how can I enable the gps function.

@Yewloh

Does your RAK7243 have an LTE module?

If it has lte, you should download https://downloads.rakwireless.com/en/LoRa/Pilot-Gateway-Pro-RAK7243/Firmware/RAK7243_LTE_based_on_Raspbian_OS_V2.9.2_20190820.rar
If it doesn’t have lte, you should download https://downloads.rakwireless.com/en/LoRa/Pilot-Gateway-Pro-RAK7243/Firmware/RAK7243_based_on_Raspbian_OS_V2.9.2_20190820.rar

With the correct firmware, you can solve the gps problem


Regarding the problem of gateway and ttn packet loss, we will do some testing in the near future.

@ZhuQI,

We have downloaded and changed a new firmware. GPS sync is still disable. Please advice us. Thank you

@thuzar
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1.Take a photo of your rak7243 with reference to the shooting angle of the above photos.
2.Which firmware link are you downloading?