RAK7248 Helium miner stopped working

Helium Hotspots
1

IMG_2475
IMG_2475828×1792 44 KB

Hi guys,

my RAK 7248 suddenly stopped working and I am not receiving any Helium IOT rewards since last week.
Attached is the screenshots upon connecting to the device via Bluetooth via the app “Hotspot Utlility”. The device is connected to the internet but shows however no data upon running the diagnostics. It then just gets stock in a loading loop.
The devices posses an SD card with 64 GB.

Did anyone of you run into such an issue and would you know how to solve it?

Shall I attempt to flash or replace the SD card?

The firmware on the SD card is 2023.04.18.1

The SD card by the way seems to be fine since I can read it out on my SD-Card-reader and I can access all of it contents and files.

Thank you in advance and best regards

Saad

2

Use older firmware,i use recently ,a 2022 firmware from other rak miner thatc i have useless.and i can read parameters on the miner Yesterday.

3

Hi
I have a sort of similar issue. Suddenly the miner stop mining for some reason. However I got an BleError: Characteristic b8******. Did you check the status ?
I have the same firmware release and I was wondering if you have a similar status.