For everyone with the same question/issue. This is what I just found on the Discord:
We are aware that a large number of you who have received RAK v2 hotspots from Cal-Chip this week are facing an error when trying to onboard these devices.
Unfortunately due to the national Chinese Lunar New Year holiday the hotspots have been delivered sooner than the team at the factory were able to prepare the onboarding data for.
We expect this to be resolved when the factory reopens early next week but are trying to speed up the process.
While the factory remains on holiday, we have managed to get data for most of the Hotspots which are now able to be onboarded. Please check the list to see if your serial number is listed. If you do not see your serial number we are still awaiting the onboarding data for your hotspot.
This remaining batch of serial numbers are expected to be processed on 07/02/2022. At which point we shall post an update and you shall be able to onboard your device. We appreciate your patience with us whilst we are resolving this matter.
“Server at discords channel limit of 500”.
My Rak hospots are
0000011038023935,e4:5f:01:77:05:33,e4:5f:01:77:05:34
and
0000011038090828,e4:5f:01:76:f3:3c,e4:5f:01:76:f3:3d
i have the same problem, while setting up the miner i receive this massage“hotspot not found on onboarding server“
the discord channel is not working.
please help me!
For those that can’t access discord, here is the original message, link in the end. Check the table if you are there you should be able to onboard, if not be patient next week when the team is back from Holidays you will be taken care of.
Cal-Chip RAK v2 miners onboarding errors While the factory remains on holiday, we have managed to get data for most of the Hotspots which are now able to be onboarded. Please check the list to see if your serial number is listed. If you do not see your serial number we are still awaiting the onboarding data for your hotspot. This remaining batch of serial numbers are expected to be processed on 07/02/2022. At which point we shall post an update and you shall be able to onboard your device. We appreciate your patience with us whilst we are resolving this matter. Cal-Chip RAK V2 ready to onboard. - Google Tabellen (edited)
I’m facing the “Hotspot not found on Onboarding Server” Problem with my RAK V2 here, discord channel is not working. Any help on this issue would be really appreciated.
I have the same issue. please add my two devices to Onboarding list.
1 → 0000011037660323,e4:5f:01:6a:25:90,e4:5f:01:6a:25:91
2- > 0000011037694030,e4:5f:01:6a:44:64,e4:5f:01:6a:44:67
hi, I have a problem with “Hotspot not found on Onboarding Server” GOLDSPOT MINER, S/N 918100GW2011101821 FCC ID: 2AF6B-RAK2287, 2ABCB-RPI4B , if you can help?
