Issue: We have set up 5 RAK7249 LoRa gateways. . We have followed the RAK instructions to set up the gateways as a basic station forwarding to AWS. They have been active for 2-3 weeks now.
We are having an issue with multiple gateways stopping communication unexpectedly. We can see on the AWS IoT console that they are still connected to the internet, but no LoRa packets come through. The system log shows the following:
user.err basicstation: [RAL:ERRO] Concentrator start failed: Igw_start
user.err basicstation: [RAL:ERRO] ral config failed with status 0x08
user.err basicstation: [any:ERRO] Closing connection to muxs - error in s2e_onMsg
Rebooting the gateways in software makes no difference. Disconnecting the PoE cable to completely de-power and then reconnecting does seem to work and they start working again for a few more days.
Setup: All on firmware version 1.2.1 and 3dBi LoRa antenna. Connected to the internet via Wi-Fi.
LoRa® Server: AWS IoT Core