Hello!
I had some troubles trying to connect my RAK7267 WisGate Soho Pro with WisDM. The huge problem is that I have to install it in a few days and I don’t want to do it until I’ve solved it.
I’ve worked with a RAK7289 as a packet forwarder to the Things Stack server, and it worked correctly. Then I configured it to use with WisDM and it worked too. So now I can use TTS and configure the gateway through WisDM without any problems.
Then, we’ve bought the RAK7267 and I tried to do exactly the same. It works nice with TTS, but I’m having problems with WisDM. I’ve correctly put the SN and gateway EUI, and allowed the connection with WisDM in the gateway… so I think that could be a firmware problem.
The gateway is updated to WisGateOS2 V2.2.10 and the WisDM version is v.1.8.1.
In the log says:
Wed Nov 27 13:36:31 2024 user.info wisdm[7995]: WisDM Agent Version 1.2.10
Wed Nov 27 13:36:31 2024 user.info wisdm[7995]: ThingName ************ // I cleaned it bc idn if it is sensitive or not
Wed Nov 27 13:36:32 2024 user.info restify: 127.0.0.1 - - [27/Nov/2024 13:36:32] “GET /diag/syslog HTTP/1.0” 200 -
Wed Nov 27 13:36:33 2024 user.err wisdm[7995]: device aes read ERROR
Wed Nov 27 13:36:33 2024 user.err wisdm[7995]: timer_init : Timer [Network Rollback Timer] already initilized
Wed Nov 27 13:36:33 2024 user.err wisdm[7995]: timer_init : Timer [Multiwan Rollback Timer] already initilized
Wed Nov 27 13:36:33 2024 user.info wisdm[7995]: Shadow Init
Wed Nov 27 13:36:33 2024 user.err wisdm[7995]: Shadow Init Error
Wed Nov 27 13:36:33 2024 user.info wisdm[7995]: Disconnecting
Wed Nov 27 13:36:33 2024 user.err wisdm[7995]: Disconnect error -13
Wed Nov 27 13:36:33 2024 user.info wisdm[7995]: Stopping WisDM Agent…
I hope we could find the solution as nearly as possible. If you have the same problem please contact me and we can join together to find a solution!! Thank you!!!