RAK7268C losing cellular connection after reboot

Hi, We are using RAK7268C gateways with Cellular network connectivity for our LoRaWAN network, but are experiencing problems with the cellular connectivity sometimes not reconnecting after reboot.

We perform a daily reboot of the gateway using the command sleep 70 && touch /etc/banner && reboot (taken from the OpenWRT guide) scheduled with cron-tab but sometimes after the reboot the gateway doesn’t reconnect to the Cellular network (even though it had a perfect connection before the reboot).

We are using the latest WisGateOS firmware (WisGateOS 1.3.5_RAK 20221008 b135), and the APN is set up correctly according to the SIM-card provider.

Why could this be happening? Are we rebooting incorrectly?

Thanks in advance!

Hello,

We are noticing the same thing with our Gateways. It seems to be worse if they are offline for longer periods of time (i.e. weeks or months). It takes a lot of restarting/unplugging/reassembling to get them back online, and nothing seems to do it reliably.

Any help would be much appreciated! Thanks.

Glad to hear we are not the only one having these issues. I’ve been in contact with tech support at RAKWireless and it seems that they’ve found issues with the network in their current firmware (1.3.5), so hopefully the new firmware release will resolve the issues.

They told me the new firmware could potentially be released sometime next week. Let’s hope!

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