RAK831 Pilot Gateway can't received message

[emporejrz (Panupong)]

Hi All;

Now. I use to “RAK2245&RAK831_based_on_Raspbian_OS_V2.8R_20190509.img”. I see a message from end-node in loraserver but when the message has fcnt ( Uplink ) around 6X,XXX frame. I can’t see a message anything from end-node but when I reset my end-node. I will see a message and fcnt will reset count as zero. I would like to know how should I do with this problem. Could you please advice me?

Condition for test

1. OTAA Mode
2. Disable frame-counter validation
3. Uplink every 2 second
4. Using confirmed message

Thank you,
Best regards,

[Fomi (Fomi Tong)]

Hi, @emporejrz

I have three questions:

1. Which loraserver are you using? RAK831 built-in loraserver or your own loraserver?
2. If you are using your own loraserver, which version it is?
3. Which version of LoRaWAN are you using? LoRaWAN 1.0.2, 1.0.3, or 1.1?

[emporejrz (Panupong)]

Hi @Fomi;

1.Which loraserver are you using? RAK831 built-in loraserver or your own loraserver?
-> loraserver in ubuntu not loraserver built-in on raspberry pi.
2. If you are using your own loraserver, which version it is?
-> I am use to loraserver version 3.0.0 .
3. Which version of LoRaWAN are you using? LoRaWAN 1.0.2, 1.0.3, or 1.1?
-> I am use to LoRaWAN 1.0.2 .

I will show a picture for configuration of device-profile below.

Thank you,
Best regards.

[Fomi (Fomi Tong)]

Hi, @emporejrz

I haven’t used loraserver version 3.0.0, but i think you can test with RAK cloud loraserver for testing, and we will test it too.

We’ll set up a new cloud loraserver which works in AS923 ASAP, and i’ll reply you in another topic:

RAK free cloud LoRaServer for testing!

Hi @Fomi, thank you, I’ve got it

[emporejrz (Panupong)]

Hi @Fomi;

I would test as you test it. In 2 days I will inform you again.

Thank you,
Best regards.

[emporejrz (Panupong)]

Hi @Fomi;

I have a result of test with LoRaServer built-in RAK831. Now I can't read uplink. I would to show a step below. I think the application not decode from End-node and Live LoRaWAN FRAMES nothing.

Thank you,
Best regards.

[emporejrz (Panupong)]

Hi @Fomi;

I think the problem will come from RAK831 because once I reset it, it will return status to normal. Could you please check this problem?

Thank you,
Best regards.

[Fomi (Fomi Tong)]

@emporejrz
OK, we’ll test it according to your use case.

[emporejrz (Panupong)]

Hi @Fomi

Thank for you support. I will be patiently waiting.

Thank you,
Best regards.

[Fomi (Fomi Tong)]

Hi @emporejrz

We’ve tested for 3 days, but we have not found this issue.
We select “Disable frame-counter validation” as follow:

[emporejrz (Panupong)]

Hi @Fomi;

 I already to check Disable frame-counter validation. I will re-check. Could I see the uplink frame-counter and downlink frame-counter from you?

Thank you,
Best regards.

[emporejrz (Panupong)]

Hi @Fomi;

 I am use RAK831 and use to LoRaServer built-in RAK831. I have a problem. It same  above. I see my board from STM32 still send data.

How should I do? Cloud you please advice me?

Thank you,
Best regards.

[ZhuQI]

@emporejrz Can you describe the problem in more detail?

[emporejrz (Panupong)]

Hi @ZhuQI;

Yes, I can. When I send the data around 5X,XXX - 6X,XXX frame. I don't see anything in the LoRa Server but I see my develop board is normal working. Now I use to RAK831. Could you advice me?

Thank you,
Best regards.

[ZhuQI]

View the real-time log of packet_forwarder

tail -f /var/log/syslog | grep ttn-gateway

View the real-time log of loraserver

tail -f /var/log/syslog | grep loraserver

If the node sends confirm data, then check if packet_forwarder prints rxpk and txpk.