Sensor hub 2560

Hi everyone,

I hope you’re all doing well. I have encountered an issue with my sensor hub and I’m seeking some assistance. The problem is that I am unable to connect it to The Things Network (TTN). I’ve been using the Wis Toolbox application along with an NFC tag to configure the hub, but despite my efforts, I still can’t establish a connection.
I’m using AT COMMANDS from the console , trying to figure the issue.
I’m wondering if anyone has encountered a similar problem or has any suggestions for troubleshooting this issue.

Welcome to the forum @besart.sefedini

We need more information to be able to help you.

Are you using OTAA or ABP to join the network?

  • Did you compare DevEUI, AppEUI and AppKey and made sure they are the same in the SensorHub and on TTN?
    If ABP
  • Did you compare AppsKey, NwSkey and Device Adress and made sure they are teh same in the SensorHub and on TTN?

What LoRaWAN region are you using? Do you have a gateway in range that is connected to TTN? Are all devices (SensorHub, Gateway and TTN) setup to the same region?

If you are using US915, did you setup the SensorHub and Gateway to use the subband 2 (Channels 8-15) because that is default setting in TTN?

Did you check on the Gateway logs that it receives the Join requests?