Issue:Tester does not show data
LoRa® Server: Aws IoT Core
Details: In our case we have 2 field testers which we have correctly linked to our LNS server, however, when performing a test, no information is displayed on the LED screen, the only thing that is displayed is the GPS information, but , no SNR, RSSI, number of gateways.
We would like to know what this problem could be due to, since at the equipment configuration level it seems to us that everything is fine, but we wholeheartedly appreciate any contribution that helps us resolve this case. I will also leave a reference image, in fact, there are two gateways in the coverage area in which we are doing the test but the tester does not show absolutely any information.