Tmobile sim not working on 7258

I have a 7258 gateway NA model with a sim card

Im trying to connect with a T-Mobile data sim (that i have tried before on a hotspot).

it dosnt seem to connect. i have tried with the APN from t mobile and without (on the hotspot it connects without any apn)

i have tried a hologram sim card too and the same problem.

im in the USA now, before i have tried a sim from israel in israel and that worked fine.

what can be for issue?

Thanks for your help

anyone? i really need help

Hei @azaltura89 ,

Can you please export some of the logs so we have something to look at to possible points us at the right direction?
You can get the log from Status → System Log

Regards
Vladislav