Would it be possible that Rak extends the time to close automatically a thread ?? It’s just very boring and annoying to get threads closed only 2 days after last post (it should be at least a month or two as sometimes it takes some time to test or get hardwares to test/debug…).
Not all threads are not automatically closed in 2 days. Only those with solutions already acknowledge by the person who posted. I believe they can still open it if more clarifications are needed.
I clearly understand you Vincen. I personally do not close thread unless it is 101% solved. It is on the decision of the original poster then if he/she is already satisfied.
We actually have some very long thread since solutions can never be found
Yes. You are correct again. The forum automatically close the thread after 2 days when the original poster of the topic already selected a solution for their inquiry.
There is also an automatic close for 30-day last activity. I am not exactly sure how that works since open topics are more prevalent than closed ones if I look on this topic section - LPWAN Modules / EVBs - RAKwireless Forum
Is it possible to reopen a thread after it has been closed? I wanted to post a summary reply on a closed thread (I created the thread and also marked it “solved”) to confirm that the solution is working perfectly. However, the thread is now closed so no further replies are possible.
Unhappy not that’s why I creathed that thread to get Rak to think about changing configuration of forum to avoid automatic close of threads indicated as solved but they didn’t get it (see previous posts above
I actually have draft reply that I wasn’t able to sent
Maybe extending 7-days will be enough margin if the poster already things that the solution is already ok. If other issue arise, a new topic can be created.
I think I can propose this to the team. Another alternative is send us message for us to open the topic
oups but yeah at least 7/15 days would be great before close when solution is activated it could also only close if no activity after few weeks whick is the best ! Because even if a solution has been posted sometimes you can improve it later