I purchased a RAK612 button and a RAK7204 sense home device recently and have been trying to set them up. Using the documentation to connect on a windows PC using the RAK serial tool has resulted in zero success for me. The device shows up, I can install the device drivers and the COM port shows up inside of the RAK serial tool.
Once I select it and press open, nothing happens. If I click on the send button next to “at+version” it shows the
> >at+version in the log, but there is no response from the device.
This happens on both the button and sense home devices, neither seem to be responding at all.
I also tried from a Linux machine and was also unable to get any response from the devices as well.
I’m sure I’ve missed something simple, but any help woudl be appreciated.