Hi, everyone!
I’d like to learn about the mechanism for determining device status in WisDM and how to use the pre-configuration features.
I received a RAK7289 gateway from a former colleague, and I want to redeploy it in my project.
In WisDM, I first deleted the gateway from its original location and then added it again to a location I created myself. However, I noticed that the gateway was showing as “Online.” I’m absolutely certain this doesn’t make sense because the physical device is still in transit; it doesn’t meet the documentation’s description of the “Online” status: “The gateway is connected to the Internet, fully accessible through WisDM, and ready for normal cloud-based operations. Settings and updates can be delivered almost immediately.”
So I deleted the device from the location I had created once more. After several attempts, the device finally appeared as “Offline” in WisDM.
- I’d like to know why this happened. Is there a timeout mechanism in WisDM regarding device offline status? Does the device remain in the “Online” state even when it has no network access because the timeout period hasn’t elapsed?
- I’d like to know when a device will appear as “Pre-Provisioning.” Is this only when a device is first added to WisDM but is not yet “Online”? I’d also like to know if I set up the gateway device’s configuration in my newly created location now, and then power it on and connect it to the internet once it’s deployed at its final location, will the configuration I set in the location beforehand be automatically applied? Is this considered the “Pre-Provisioning” feature?