Is there a quality control?

Shipping / Customer service
1

We have recently purchased 10 pieces of RAK8212-M from an Italian supplier. At the time 3 were found to be non-functional.
In two it does not turn on the modem. One does not work the blue LED and there is no communication with the modem.

2

Hello @stefano0871 Can you, please, mail to [email protected] with a more detailed description of problems. Thank you!

Regards,
Todor

3

Hello, I wrote Friday, received?

4

Just like an update. Another of the devices tested. after 24h stopped working, the modem no longer turns on and warms up.

5

Hi Stefano, We checked the serial# and engineer need call back the hardware to check, I will email you for the proposal.Also,we will hold all stock now before we have clear Inspection report.