WISDM Connection Error - AWS Shadow Error

LPWAN Industrial Gateways / Concentrators RAK7258
1

Issue:

When trying to adopt a RAK7258 gateway into WISDM, I get the following error:

image

Setup:

Factory reset has been performed as advised in this thread, system is connected via Ethernet and I can log in via the web interface

LoRa® Server: The Things Network (Community)

Details:

I am unable to see anything in the logs that might indicate why this is failing.

2

Hi @proffalken Please make sure you are using the latest WisGateOS firmware for RAK7258 - version 1.3.9. If the latest firmware is used and you still get the error, DM me the SN and the EUI of the gateway. We will check the shadow.

3

@velev - apologies, I thought I’d included that in the original post.

Firmware version is: 1.3.9_RAK b186

I’ll DM you now.