Rak7204 can't connect to lorawan

Issue: device wont connect to lorawan, despite following the quickstartguide

Setup: Windows pc, Rak7204 connected via usb, lorawan gateway close by

Details: this is the concole output:

i have entered the correct device EUI and so on, i just replaced the values with xxx because i dont want to publish them here.

at+set_config=device:restart
LoRa ® is a registered trademark or service mark of Semtech Corporation or its affiliates. LoRaWAN ® is a licensed mark.

========================================================


| ___ / _ \ | | / / | | | () | |
| |
/ / /\ | |/ / | | | | _ __ | | ___ ___ ___
| /| _ || \ | |/| | | '
/ _ \ |/ _ / __/ __|
| |\ | | | || |\ \ \ /\ / | | | __/ | /_ _
_| __| |
/_| _/ / /||| _|_|_||//


RAK7204 Version:3.0.0.14.H.beta4


========================================================
UART1 work mode: RUI_UART_NORAMAL, BaundRate: 115200, N81
UART3 work mode: RUI_UART_USER, BaundRate: 115200, N81
BME680 init success.
autosend_interval: 600s
Current work_mode:LoRaWAN, join_mode:OTAA, MulticastEnable: false, Class: A
Initialization OK
OTAA Join Start…
[LoRa]:Join retry Cnt:1
[LoRa]:Join retry Cnt:2
[LoRa]:Join retry Cnt:3
[LoRa]:Join retry Cnt:4
[LoRa]:Join retry Cnt:5
[LoRa]:Join retry Cnt:6
ERROR: 99
OK Sleep

at+set_config=lora:app_eui:xxx
OK Wake Up
BME680 init success.
OK

at+set_config=lora:app_key:xxx
OK

at+set_config=lora:region:EU868
OK

at+set_config=lora:dev_eui:xxx
OK

at+join
[LoRa]:Join retry Cnt:1
[LoRa]:Join retry Cnt:2
[LoRa]:Join retry Cnt:3
[LoRa]:Join retry Cnt:4
[LoRa]:Join retry Cnt:5
[LoRa]:Join retry Cnt:6
ERROR: 99
OK Sleep

How far away is “nearby” and what is between the RAK7204 and the gateway and can you confirm the gateway is active.

Thanks for your fast reply.
I was right next to the University building the gateway is in. Howewer i cannot currently enter the building due to Corona.
I will contact the University to make sure the Gateway is online. Do you have any other ideas what the problem might be

What did you set as DR? Try changing that value. I have some that Error with DR=1 and Join with DR=3.