Rak7204 can't connect to lorawan

LPWAN Nodes RAK7204
#1

Issue: device wont connect to lorawan, despite following the quickstartguide

Setup: Windows pc, Rak7204 connected via usb, lorawan gateway close by

Details: this is the concole output:

i have entered the correct device EUI and so on, i just replaced the values with xxx because i dont want to publish them here.

at+set_config=device:restart
LoRa ® is a registered trademark or service mark of Semtech Corporation or its affiliates. LoRaWAN ® is a licensed mark.

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| ___ / _ \ | | / / | | | () | |
| |/ / /\ | |/ / | | | | _ __ | | ___ ___ ___
| /| _ || \ | |/| | | '/ _ \ |/ _ / __/ __|
| |\ | | | || |\ \ \ /\ / | | | __/ | /_ _
_| __| |/_| _/ / /||| _|_|_||//

RAK7204 Version:3.0.0.14.H.beta4

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UART1 work mode: RUI_UART_NORAMAL, BaundRate: 115200, N81
UART3 work mode: RUI_UART_USER, BaundRate: 115200, N81
BME680 init success.
autosend_interval: 600s
Current work_mode:LoRaWAN, join_mode:OTAA, MulticastEnable: false, Class: A
Initialization OK
OTAA Join Start…
[LoRa]:Join retry Cnt:1
[LoRa]:Join retry Cnt:2
[LoRa]:Join retry Cnt:3
[LoRa]:Join retry Cnt:4
[LoRa]:Join retry Cnt:5
[LoRa]:Join retry Cnt:6
ERROR: 99
OK Sleep

at+set_config=lora:app_eui:xxx
OK Wake Up
BME680 init success.
OK

at+set_config=lora:app_key:xxx
OK

at+set_config=lora:region:EU868
OK

at+set_config=lora:dev_eui:xxx
OK

at+join
[LoRa]:Join retry Cnt:1
[LoRa]:Join retry Cnt:2
[LoRa]:Join retry Cnt:3
[LoRa]:Join retry Cnt:4
[LoRa]:Join retry Cnt:5
[LoRa]:Join retry Cnt:6
ERROR: 99
OK Sleep

#2

How far away is “nearby” and what is between the RAK7204 and the gateway and can you confirm the gateway is active.

#3

Thanks for your fast reply.
I was right next to the University building the gateway is in. Howewer i cannot currently enter the building due to Corona.
I will contact the University to make sure the Gateway is online. Do you have any other ideas what the problem might be

#4

What did you set as DR? Try changing that value. I have some that Error with DR=1 and Join with DR=3.